AI agents & automation

Services

Why this matters

Many businesses find it hard to keep up with customer questions and manage information spread across different tools. A simple chatbot isn't enough to solve these problems.

Our AI solution connects three key elements:

It finds information from your existing files and systems.
It understands what your customers are asking for.
It takes action, like creating a support ticket or scheduling an appointment, instead of just providing answers.

What’s involved

Discovery process

We run collaborative discovery workshops to deeply understand your business, processes, and challenges. Together, we identify the highest-impact opportunities for AI, automation, or product innovation.

Solution design

We’ll work with you to decide what the AI agent will do and how it will work. We’ll design the system, plan how it will connect with your other tools, and set up a process for situations that need a human expert.

Agent build & deployment

We build your AI agent by transforming your data, orchestrating behaviour across platforms, and designing clean chat interfaces. Once ready, we deploy it to your chosen channels so it runs smoothly within your existing systems.

Test & iterate

Post-launch, we monitor performance and refine the agent through a structured feedback loop. With centralised workflow governance and clear update processes, we continuously improve prompts, logic, and reliability over time.

Our process

Opportunity mapping

Identify the highest-impact automation and integration opportunities.
Solution design

Choose the right tools and create workflow diagrams.
Build & test

Develop, test, and refine workflows and integrations.
Deploy & train

Launch automations and train your team on using and managing them.